Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how Sky Vanto Market collects, uses, and protects your personal information.

1. Introduction

Welcome to Sky Vanto Market ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketplace platform.

By accessing or using Sky Vanto Market, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Important: We regularly update our Privacy Policy to reflect changes in our practices and services. We encourage you to review this page periodically for the latest information on our privacy practices.

2. Information We Collect

We collect several types of information from and about users of our platform:

2.1 Personal Information

  • Account Information: Name, email address, phone number, username, password
  • Profile Information: Profile picture, biography, social media links
  • Contact Information: Address, city, state, ZIP/postal code, country
  • Payment Information: Billing address, payment method details (processed securely by our payment processors)
  • Communication Data: Messages, support tickets, feedback, and reviews

2.2 Usage Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, features used, search queries
  • Transaction Data: Purchase history, download history, sales data
  • Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Seller Information

  • Business Information: Store name, business registration details, tax information
  • Product Information: Digital products, descriptions, pricing, sales data
  • Earnings Information: Revenue, commission rates, payout details

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Platform Operation To provide, maintain, and improve our services
Account Management To create and manage your account, process transactions
Customer Support To respond to your inquiries and provide support
Marketing & Communication To send updates, promotions, and important notices
Security & Fraud Prevention To protect our platform and users from fraudulent activities
Analytics & Improvement To analyze usage patterns and improve user experience
Legal Compliance To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Service Providers

We may share information with third-party vendors who provide services on our behalf, such as:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting providers
  • Email service providers
  • Analytics services
  • Customer support platforms

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4.5 Public Information

As a seller, your store name, products, and public profile information are visible to other users.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption: Data is encrypted in transit using SSL/TLS protocols
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Security assessments and vulnerability testing
  • Data Backup: Regular backups and disaster recovery procedures
  • Employee Training: Security awareness training for all staff
Security Notice: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

6.2 Correction

You can update or correct inaccurate or incomplete information through your account settings.

6.3 Deletion

You can request deletion of your personal information, subject to legal retention requirements.

6.4 Objection and Restriction

You can object to certain processing activities or request restriction of processing.

6.5 Marketing Preferences

You can opt-out of marketing communications at any time using the unsubscribe link in our emails.

6.6 Cookies and Tracking

You can manage cookie preferences through your browser settings.

To exercise your rights, please contact us using the information provided in the "Contact Us" section.

7. International Data Transfers

Sky Vanto Market operates globally, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions for countries with equivalent protection
  • Binding corporate rules for intra-company transfers

By using our services, you consent to the transfer of your information to countries outside your residence, including the United States and other jurisdictions where we operate.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are determined based on:

  • The purpose for which we collected the information
  • Legal and regulatory requirements
  • Statutory limitation periods
  • Business needs and operational requirements

When we no longer need to retain your information, we will securely delete or anonymize it.

9. Children's Privacy

Sky Vanto Market is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information and terminate the child's account.

If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible.

10. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to such third-party services.

We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the content, privacy policies, or practices of any third-party services.

Examples of third-party services we may integrate with include:

  • Payment processors (Stripe, PayPal)
  • Social media platforms
  • Analytics services
  • Cloud storage providers

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information.

11.1 Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality
  • Performance Cookies: Help us understand how users interact with our platform
  • Functionality Cookies: Remember your preferences and settings
  • Advertising Cookies: Used to deliver relevant advertisements
  • Analytics Cookies: Help us analyze platform usage patterns

11.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We may also provide additional notification methods, such as email or platform notifications, for material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Continued Use: Your continued use of our platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Sky Vanto Market

Email: privacy@skytanzania.co.tz

Website: https://skytanzania.co.tz

Address: Tanzania

Data Protection Officer:

Email: dpo@skytanzania.co.tz

We will respond to your inquiry within 30 days of receipt.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

14. Additional Information

14.1 California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA). These include:

  • The right to know what personal information is collected about them
  • The right to delete personal information
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising CCPA rights

14.2 GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

  • Performance of a contract
  • Legitimate interests
  • Legal compliance
  • Your consent

14.3 Do Not Track Signals

Our platform does not currently respond to "Do Not Track" signals from web browsers.

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. Thank you for trusting Sky Vanto Market with your information.